Privacy Policy

1. Introduction

ArchFine (“we,” “us,” or “our”) operates the website archfine.com and the associated AI-powered architectural rendering platform (the “Service”). This Privacy Policy applies to all users of the Service and describes our practices regarding the collection and use of your information.

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you register.
• Payment Information: Billing address and payment details processed through our third-party payment provider. We do not store full credit card numbers on our servers.
• User Content: Images, design files, text prompts, and other content you upload or input into the Service.
• Communications: Messages and correspondence when you contact our support team.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, rendering requests, credit usage, timestamps, and interaction patterns.
• Device Information: Browser type, operating system, device type, screen resolution, and language settings.
• Log Data: IP address, access times, referring URLs, and error logs.
• Cookies and Tracking Technologies: As described in our Cookie Policy.

2.3 Information from Third Parties

• Authentication Providers: If you sign in via Google, GitHub, or other third-party services, we receive your name, email, and profile picture from those providers.
• Analytics Providers: Aggregated and anonymized usage data from analytics services.

3. How We Use Your Information

4. AI-Specific Data Practices

As an AI-powered platform, we want to be transparent about how your data interacts with our AI systems:

• Your text prompts and uploaded images are processed by our AI models to generate architectural renderings.
• We may use anonymized and aggregated data to improve our AI models. Individual user data is not used for model training without explicit consent.
• AI-generated outputs are stored in your account and are accessible only to you unless you choose to share them.
• We use third-party AI service providers to process certain requests. These providers are bound by data processing agreements and may not use your data for their own purposes.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, hosting providers, analytics services, and AI infrastructure providers who assist in operating the Service, under data processing agreements.
• Legal Requirements: When required by law, subpoena, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• With Your Consent: When you explicitly authorize sharing.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law. Payment records may be retained for up to 7 years for tax and accounting purposes. Anonymized, aggregated data may be retained indefinitely.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, access controls and authentication, regular security assessments, and secure data storage infrastructure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your data may be processed in countries outside your country of residence, including the United States. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognized transfer mechanisms.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data.
• Restriction: Request limitation of processing.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interest.
• Withdraw Consent: Withdraw previously given consent at any time.
• Non-Discrimination: Exercise your rights without discriminatory treatment (CCPA).

To exercise any of these rights, please submit a request through our Data Subject Access Request (DSAR) form or contact us at [email protected].

10. Children’s Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child, we will delete it promptly.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ArchFine – Data Protection
Email: [email protected]
Website: https://archfine.com
DSAR Requests: archfine.com/dsar-form